Factual guide

Not every unwanted call is illegal. These are the facts that matter.

The checker organizes facts for preliminary review. It does not make a definitive legal conclusion.

Facts reviewed together
CompanyKnown
Stop requestRecorded
Later contactPreserved

Preliminary direction, not a legal conclusion

Common factual patterns

Start with what happened. The checker asks for the details that can distinguish one pattern from another.

01

Calls after a stop request

Save the request date and method, later calls, caller identity, and proof of the request.

02

Texts after replying STOP

Preserve the full conversation, exact opt-out language, confirmation, and later promotional texts.

03

Prerecorded or artificial voice

Save the original voicemail or audio, the advertised company, and your consent history.

04

Do Not Call Registry contact

Record the registration date, number of contacts, seller, business relationship, and commercial purpose.

05

Wrong-number calls

Record whom the caller requested, your correction, later calls, and the organization involved.

06

Lead-generator calls

Preserve quote forms, listed sellers, visible disclosures, advertised service, and consent language.

When the picture is incomplete

Missing facts point to what you should preserve next.

An unidentified or spoofed caller, a single live call, noncommercial contact, recent consent, missing dates, or no preserved record may limit the usefulness of a report.

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